Frequently Asked Questions & Testimonials
Frequently Asked Questions
What does the service fee cover?
The service fee covers cost for travel, initial diagnostics, and any repairs that can be completed in under an hour.
Do you offer discounts for multiple services?
We may offer discounts for bundled services. Contact us for a personalized quote!
What qualifies as an emergency call?
Emergency calls are any services requested between 5pm and 9am, including weekends and holidays.
Do you serve areas south of Forest Lake?
Yes, we do serve areas south of Forest Lake, though an additional $25 travel charge will apply.
Do you service areas in Wisconsin?
Unfortunately, we do not currently offer services in Wisconsin.
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Testimonials
"Caleb did such a wonderful job setting up internet and WiFi at my house and nonprofit. He was very professional and explained everything in good details and his price is very fair. He's helped me multiple times with big projects and with little things when I need help. I'd recommend Carlson Solutions to anyone that needs computer or internet help!"
"Carlson Solutions updated my entire business system and I am so pleased. The technician recommended options for hardware as well as installed all software and brought my database up to speed. He was sharp, dependable, fast working and very knowledgeable. Highly recommended."